Shipping Locks and Returns
New Locks and Replacement Parts
In most cases, we ship USPS or UPS and shipping fees are calculated during checkout and will appear prior to your final purchase.
All items we sell are guaranteed to be in working order if installed correctly. Please be sure to use the correct tools while doing any installation. Feel free to call us if you have any difficulty.
Should a problem arise with your purchase within the warranty period, we will be happy to replace it free of charge. Please be sure to call us so we can issue you a Return Merchandise Authorization Number (RMA #).
Should an item be damaged upon arrival, please call us for a replacement.
Please note: A $20.00 restocking fee will be applied to any product returned that is found not to be in working order. Refunds will be issued upon inspection of the return and all associated parts. Items that are damaged or scratched during installation may not be returned.